1. Introduction
Magnet Marketer (“we”, “us”, “our”, or “Magnet Marketer”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit our website (www.magnetmarketer.com) or use our services. By using our website or services you consent to the collection and use of information in accordance with this policy.
2. Scope
This Policy applies to:
– Visitors to our website and users of our online services;
– Clients and prospects who engage us for marketing, consulting, creative or media services;
– Candidates who apply for jobs with Magnet Marketer.
It does not cover personal data processed by third-party services or websites linked from our site.
3. Definitions
– Personal Data / Personal Information — any information that identifies or can identify an individual (name, email address, phone, IP address, etc.).
– Sensitive Personal Data — special categories of personal data (health, financial details, etc.). We avoid collecting such data unless strictly necessary and with explicit consent.
4. Information We Collect
We collect information in two ways: data you provide directly and data collected automatically.
A. Information you give us (Direct):
– Contact details: name, email, phone, company name, job title.
– Project details and business information you share via forms, emails or calls.
– Payment information (processed via third-party payment providers).
– CVs and application materials for job applications.
B. Information automatically collected:
– IP address, browser type, operating system, device identifiers.
– Analytics and website usage (pages visited, time on site), cookies and tracking data.
– Referrer URLs and UTM campaign parameters (for marketing measurement).
5. How We Use Your Data (Purposes)
We use Personal Data for the following lawful and legitimate purposes:
– To provide, maintain and personalize our services, proposals and deliverables.
– To respond to enquiries, manage client projects, and send transactional communications.
– To run marketing campaigns, send newsletters, and measure campaign performance (with opt-out options).
– To process payments and manage billing.
– To comply with legal obligations and defend legal claims.
– To improve our website and services through analytics and A/B testing.
We rely on consent, contract performance, legitimate interests, and legal obligations as legal bases for processing data where required.
6. Cookies & Tracking
We use cookies and similar technologies to deliver features and measure site performance. You can control cookies at the browser level and through cookie-preference controls on our site. Third-party advertising or analytics vendors may set cookies when you use our site.
7. Third-Party Services & Data Sharing
We may share Personal Data with:
– Service providers (hosting, payment processors, analytics, ad platforms) who process data on our behalf.
– Professional advisors (legal, tax, auditors) when required.
– Law enforcement, if required by law or court order.
We do not sell personal data to third parties.
8. International Data Transfers
Some service providers may be located outside India. When we transfer personal data internationally, we take steps to ensure appropriate safeguards (contracts, standard contractual clauses, or other measures) to protect your data.
9. Data Retention
We retain personal data only as long as needed for the purposes described (contract delivery, legal compliance, tax obligations). Typical retention:
– Client project data: for the duration of the contract + 3–7 years.
– Marketing leads and prospects: until you unsubscribe or request deletion.
– Job applicant data: up to 2 years unless otherwise agreed.
10. Your Rights
Depending on applicable law, you may have rights to:
– Access or request a copy of your personal data.
– Correct or update inaccurate data.
– Request deletion or restriction of processing.
– Object to direct marketing processing.
– Port your data (where applicable).
To exercise rights, contact us at: privacy@magnetmarketer.com. We will respond within the timelines prescribed by applicable law.
11. Data Security
We use reasonable organizational, technical and administrative measures (encryption, access controls, audits) to protect Personal Data. However, no transmission over the Internet is fully secure; we cannot guarantee absolute security.
12. Children
Our services are not directed to children under 16. We do not knowingly collect data from children. If you believe we have collected information about a child, contact us to request deletion.
13. Changes to this Policy
We may update this Policy from time to time. We will post the updated Policy on our website with the “Effective date.” Material changes will be communicated via email or website notice.
14. Grievance Officer / Contact
For privacy questions, complaints or to exercise data rights:
Data Protection Officer / Privacy Contact
Magnet Marketer
Email: privacy@magnetmarketer.com
Address: [Insert registered office address]
Phone: [Insert phone/WhatsApp]
15. Legal Bases & Regulatory Notes (India)
We aim to comply with applicable Indian laws (Information Technology Act obligations on reasonable security practices) and emerging DPDP/DPDPA rules (Digital Personal Data Protection Act). Please note India’s DPDP Act and subsequent rules set out obligations for data fiduciaries, retention limits, cross-border transfers and grievance procedures; we will update practices to comply as rules are notified.
Terms & Conditions
Effective date: [Insert date]
1. Agreement & Acceptance
These Terms & Conditions (the “Agreement”) govern your use of Magnet Marketer’s website and services. By using the website or engaging our services you agree to these terms. Where a separate written service agreement exists between you (“Client”) and Magnet Marketer, that agreement governs and these T&Cs supplement it unless otherwise stated.
2. Services
Magnet Marketer provides marketing, product-growth, creative, advertising and consulting services (the “Services”), including but not limited to: website design & development, content creation, photography & videography, graphic design, SEO/AEO/GEO, paid media (Google, Meta, LinkedIn, Taboola, TOI), social media, podcasts, performance marketing, product marketing, traditional/offline marketing, audits, and consultancy.
A written proposal, statement of work (SOW), or service agreement will define the scope, deliverables, timelines, and fees for specific projects.
3. Client Responsibilities
The Client shall:
– Provide timely access to information, assets, approvals, and resources needed for performance.
– Ensure accuracy of the materials provided (logos, product information, trademarks).
– Obtain necessary rights/permissions for third-party content the Client supplies.
Delays or failures by Client may affect timelines and fees.
4. Fees, Payment & Taxes
– Fees are set out in the proposal/SOW. Unless stated otherwise, all fees are in INR.
– A non-refundable deposit (commonly 20–50%) may be required to begin work; balance payable per milestones or monthly invoicing.
– Late payments: overdue amounts may attract interest as specified in the SOW (e.g., 1.5% per month) and may suspend services.
– Client is responsible for any taxes (GST) or duties unless otherwise stated.
5. Change Requests & Additional Work
Changes beyond the agreed scope will be handled as change requests and may incur additional fees and timeline changes. We will notify the Client of price and timeline impacts before proceeding.
6. Intellectual Property (IP)
– Deliverables: Upon full payment, Magnet Marketer transfers ownership of final deliverables (creative assets, designs, web code where specified) to the Client, subject to third-party licenses.
– Pre-existing IP: Magnet Marketer retains ownership of pre-existing intellectual property, tools, templates, frameworks, code libraries and methodologies used to deliver Services. We grant the Client a license to use such materials solely as necessary for the deliverables.
– Third-party materials: If deliverables include third-party software, fonts, images or plugins, licensing terms apply and may require additional fees.
7. Confidentiality
Each party will keep confidential the other’s proprietary information and not disclose to third parties except as necessary to perform the Services or as required by law. Confidentiality obligations survive termination for 3 years (or as required by law).
8. Warranties & Disclaimers
– Mutual level: Each party represents it has authority to enter into the agreement.
– Limited warranty: Magnet Marketer warrants that it will perform Services with reasonable skill and care. Except as expressly provided, Services are provided “as is.” We do not warrant specific rankings, outcomes, revenue targets or campaign ROI; while we use industry best practices, results vary by client, market, and budget.
– No unlawful use: Client will not use deliverables for unlawful activity, hate speech, or content that violates rights of others.
9. Limitation of Liability
To the maximum extent permitted by law, Magnet Marketer’s total liability for any claim arising from or relating to the Services will not exceed the fees paid by the Client to Magnet Marketer for the specific Services giving rise to the claim. Neither party will be liable for indirect, incidental, punitive or consequential losses (including lost profits).
10. Indemnity
Client shall indemnify and hold Magnet Marketer harmless from claims, damages, costs and expenses arising from Client’s use of deliverables, breach of intellectual property warranties, or failure to obtain necessary rights/permissions.
11. Term & Termination
– The Agreement begins on the effective date in the SOW and continues until completion or termination.
– Either party may terminate for material breach if the breach is not remedied within 30 days of notice.
– On termination, Client pays for work performed and non-refundable costs incurred up to the termination date. Magnet Marketer may suspend services for non-payment.
12. Refunds & Cancellations
Refunds are subject to the SOW. Deposits and payments for completed work are generally non-refundable. Cancellation charges may apply depending on work completed and third-party costs.
13. Force Majeure
Neither party is liable for delays or failure in performance caused by events beyond its reasonable control (natural disasters, strikes, epidemic, government actions). Affected party must notify the other and resume performance when possible.
14. Governing Law & Dispute Resolution
– This Agreement is governed by the laws of India.
– Parties will try to resolve disputes amicably via negotiation or mediation. Unresolved disputes may be referred to arbitration in [City, State — e.g., Hyderabad, Telangana] under the Arbitration and Conciliation Act, 1996 (or chosen jurisdiction). Each party bears its own costs unless the arbitrator decides otherwise.
15. Amendments
We may revise these T&Cs from time to time. Material changes will be notified to existing Clients; continued use constitutes acceptance.
16. Notices & Contact
All notices should be sent to:
Magnet Marketer
Email: hello@magnetmarketer.com (or legal@magnetmarketer.com)
Address: [Insert registered office address]
Phone: [Insert phone number]
17. Miscellaneous
– Entire Agreement: These T&Cs plus any SOW or executed service agreement constitute the entire agreement between the parties.
– Severability: If any provision is found invalid, the rest remain in force.
– Assignment: Client cannot assign the agreement without Magnet Marketer’s written consent.